This course introduces the fundamental aspects of office administration, focusing on organization, communication, and effective task management. Learn to excel in a dynamic office environment through practical skills and expert knowledge.
4.8
4.8
(
10
reviews)
19
enrolled on this course
5 hours, 56 minutes
April 28, 2025
100% Online
Original price was: £425.£25Current price is: £25. ex VAT
Office administration is a vital function within any organization, ensuring smooth daily operations and efficient management of tasks. This course provides an in-depth understanding of the key aspects of office management, including organizational skills, communication techniques, and document management. Students will learn how to manage office supplies, coordinate meetings, and handle various administrative duties.
As businesses continue to grow and expand, the demand for skilled office administrators is on the rise. This course equips learners with the foundational knowledge needed to support organizational operations. It combines practical skills with theoretical knowledge to prepare individuals for a variety of roles in office administration.
Through a series of practical lessons and assessments, learners will develop competencies that are immediately applicable in a professional setting. Topics include customer service, office software applications, and effective communication strategies. By the end of the course, students will have a strong foundation in office administration practices.
Learning Outcomes
Who Is This Course For?
This course is ideal for individuals looking to start or advance their careers in office administration. It is suited for those seeking a strong foundation in administrative skills, including recent graduates, career changers, or those seeking to enhance their organizational and communication abilities in a professional setting.
Requirements
No prior experience in office administration is required. However, learners should have basic computer literacy and familiarity with using email and office software tools. A willingness to engage in practical exercises and assessments is essential to success in this course.
Career Path
- Office Administrator
- Executive Assistant
- Administrative Coordinator
- Office Manager
- Receptionist
- Customer Service Representative
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- Introduction to Office Administration 00:14:00
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- Skills of an Effective Administrator 00:15:00
- Business Writing Skills 00:42:00
- Managing Meetings and Giving Feedback 00:21:00
- Telephone Etiquette 01:07:00
- Conflict Management 00:26:00
- Time Management 00:37:00
4.8
4.8
(
10
reviews)
19
enrolled on this course
5 hours, 56 minutes
April 28, 2025
Introductory level
Learning on Training Station
Your learning, your rules
- Courses are split into weeks, activities, and steps to help you keep track of your learning
- Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
- Stay motivated by using the Progress page to keep track of your step completion and assessment scores
Join a global classroom
- Experience the power of social learning, and get inspired by an international network of learners
- Share ideas with your peers and course educators on every step of the course
- Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others
Map your progress
- As you work through the course, use notifications and the Progress page to guide your learning
- Whenever you’re ready, mark each step as complete, you’re in control
- Complete 90% of course steps and all of the assessments to earn your certificate