Gain practical knowledge and real-world insights to manage hotels, resorts, and other hospitality businesses effectively. Learn customer service excellence, leadership skills, and operational strategies to excel in this ever-evolving industry.
4.8
4.8
(
10
reviews)
24
enrolled on this course
3 hours, 43 minutes
April 28, 2025
100% Online
Original price was: £425.£25Current price is: £25. ex VAT
Hospitality Management is a comprehensive course that introduces students to the dynamic and thriving world of hospitality. The course covers key concepts in the management and operation of hotels, resorts, restaurants, and other service-oriented businesses. Students will gain a deep understanding of customer service, leadership, marketing, finance, and operational strategies, essential for excelling in the global hospitality industry.
The course emphasizes practical skills, enabling students to manage day-to-day operations and solve complex challenges. With an interactive approach, it integrates real-world case studies, industry insights, and guest lectures from professionals, making learning highly relevant and up-to-date. Students will also explore the importance of sustainability and innovation in modern hospitality.
By the end of the program, students will be well-equipped to pursue managerial positions in the hospitality industry. This course is designed for those interested in a rewarding career that blends creativity, customer service, and business management.
Learning Outcomes
Who Is This Course For?
This course is perfect for aspiring hospitality professionals, including individuals who want to manage hotels, resorts, event planning businesses, or restaurants. It is ideal for those looking to build a strong foundation in customer service and operations management within the hospitality sector. Whether you're new to the industry or seeking to enhance your skills, this course provides valuable tools to launch a successful career in hospitality.
Requirements
No prior experience is required. A basic understanding of business concepts will be beneficial. All you need is a passion for hospitality, a desire to work in a customer-focused industry, and an eagerness to develop managerial skills. Access to a computer and an internet connection is essential for completing the online course modules.
Career Path
- Hotel Manager
- Resort Manager
- Restaurant Manager
- Event Planner
- Tourism Director
- Food and Beverage Manager
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- Introduction to Hospitality Management 00:19:00
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- An Overview of Hotel Industry 00:14:00
- The Process of Selection and Recruitment in Hospitality Industry 00:18:00
- Management of Front Office Operations 00:16:00
- Management of Food and Beverage Operations 00:16:00
- Marketing in Travel and Tourism Business 00:21:00
- Customer Satisfaction 00:19:00
4.8
4.8
(
10
reviews)
24
enrolled on this course
3 hours, 43 minutes
April 28, 2025
Introductory level
Learning on Training Station
Your learning, your rules
- Courses are split into weeks, activities, and steps to help you keep track of your learning
- Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
- Stay motivated by using the Progress page to keep track of your step completion and assessment scores
Join a global classroom
- Experience the power of social learning, and get inspired by an international network of learners
- Share ideas with your peers and course educators on every step of the course
- Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others
Map your progress
- As you work through the course, use notifications and the Progress page to guide your learning
- Whenever you’re ready, mark each step as complete, you’re in control
- Complete 90% of course steps and all of the assessments to earn your certificate